Rent Arrears Recovery Officer needed in Kingston paying £14.90 per hr PAYE Ref: 412901
This is working full time hours on a temporary basis
To assist the Finance Team Leaders & Rent Arrears Income Recovery Lead officers with all aspects of debt recovery across the full range of services as appropriate in accordance with agreed recovery and debt collection policies
To have the ability to learn/have specialist knowledge on the legislation, policy and guidelines for recovery enforcement for a wide range of debt types.
To ensure that the requirements to constrain the growth of rent arrears are met by prompt and efficient recovery actions in accordance with the pre action protocol, set procedures and good practice guidelines. Using a high degree of personal responsibility and with a minimum of supervision.
Carrying out a range of tasks associated with Housing rent collection including enforcement process.
Liaises with Customers and their Representatives, External and Internal Stakeholders to effectively resolve enquires and provide comprehensive advice and assistance in writing, and face to face.
If you are interested in the role, please email your CV to firstname.lastname@example.org quoting the reference number.
All our roles may be subject to pre-employment checks including references so please be prepared