Operations Officer needed in Dudley £16.70ph ref 436584
To manage a range of Roofing Maintenance / repairs and upgrades and performance of trade colleagues, contractors. To manage the maintenance of a range of sites, whilst adhering to a range of Health and Safety policies, procedures, statutory legislation and best practice. To undertake Pre and Post inspections to ensure high standards of quality assurance, compliance and customer satisfaction, whilst meeting service standards and financial targets. Assist in maintaining high levels of communications across the directorate including elected members, customers and their representatives. To manage performance of trade colleagues and the client’s appointed contractors using a range of ICT systems and procedures to monitor performance, including the use of KPI’s in service critical functions, (e.g. productivity, appointments, job costing, attendance, stock management, etc). Provide assistance with the building of a work stream based team through regular team meetings with the workforce, delivering monthly Tool Box Talks and managing Train the Trainer programmes.
Ideally candidates will have:
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