Income Recovery Officer needed in Oldbury £12.60ph ref 370600
Full time hours on a temporary basis.
We have a vacancy for the position of Income Recovery Officer working 37 hours per week.
This position will contribute to the provision of a high quality, customer focused Income Management Service. To ensure prompt and effective early action is taken to control and recover outstanding rent arrears and other associated debts up to Eviction stage.
You must have: • Excellent customer service skills • Excellent negotiation and persuasive skills • Ability to take a proactive casework approach to overseeing a specified patch area • A performance driven work ethos • A desire to help customers to sustain their tenancies • Ability to work in a highly busy and challenging environment • Ability to work in a busy and challenging environment • Highly organised and understand the importance of attention to detail • Proven experience of delivering excellent services to customers both face to face and by telephone. • Literacy and Numeracy Level 2 qualification or equivalent as a minimum.
If you are interested in the role, please email your CV to firstname.lastname@example.org quoting the reference number
Essential Employment is acting as an Employment Business in relation to this vacancy. Essential Employment is an Equal Opportunities Employer.
All our roles may be subject to pre-employment checks including references so please be prepared.
Due to high volumes of CVs received we are not able to respond to all unsuccessful applications. You will always however hear from us by phone if we are able to take your CV forward to the next stage.
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