HR People consultant 413441 Full Time Temporary

HR People consultant needed in Chelmsford £16ph ref 413441

Working full time hours on a temporary basis.

This position will initially, in line with current government guidance be based from home, with an expectation of being home based for the foreseeable future.

However, if / when government guidelines change the role may then revert to being office based, whilst retaining some flexible working options.

Job Purpose People Caseworkers play a critical role as we make a step change in the way we deliver people related services to customers and organise our transactional work in the Organisational Design and People function. You will be specialists in practically supporting in the delivery of employee standards, supporting and mentoring managers to resolve employee relation issues.

People Caseworkers will be responsible for providing professional and customer focused resolution to case work, along with providing support on first line and second line customer queries and advice across People Operations. This includes, Leadership and Talent, Performance Management, Occupational Health, DBS, Payroll and employment contract management. Passionate about customer services, ensuring People Operations is easy to access and navigate, so customers are able to quickly resolve their people queries and issues. HR case work specialists, but also able to provide advice and guidance on the full range of customer queries. Service/Functional Accountabilities Responsible for providing accurate high quality advice and information on the range of ODP specialisms to line managers leading the resolution of employment issues, signposting to appropriate policy, procedures and guidance, based on professional expertise, skills and knowledge. Manage a caseload of people related issues such as onboarding, probation, grievance, sickness performance improvement and discipline, working collaboratively with Line Managers and People Consultants. Ability to communicate effectively, demonstrating empathy, listening and questioning skills to a very high level and ability to build rapport and trust when dealing with sensitive employee issues. Ability to perform against set targets and to meet service levels and the desire to continually improve the service offered. Strong team working motivation and ability to build effective working relationships across ODP including with People Business Partners,

If you are interested in the role, please email your CV to beth@essentialemploy.co.uk  quoting the reference number

Essential Employment is acting as an Employment Business in relation to this vacancy. Essential Employment is an Equal Opportunities Employer.

All our roles may be subject to pre-employment checks including references so please be prepared.

Due to high volumes of CVs received we are not able to respond to all unsuccessful applications. You will always however hear from us by phone if we are able to take your CV forward to the next stage.

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