Housing Support Officer Full Time Temporary

Housing Support Officer needed in Bodmin paying £14.00 per hr PAYE Ref:5185854

This role is working full time hours on a temporary basis

Responsibilities:

• Establish and maintain good relations with clients and potential clients by telephone and in person
• Visit clients in their own homes to discuss their housing needs and evaluate housing solutions to meet those needs with reference to the circumstances and wishes of the client and in accordance with the client’s Policy guidelines
• For small scale works such as ramping and stair-lifts : plan and assess feasibility of the work, specify proposed work and, where relevant, cost the work
• Responsible for awarding work relating to Relocation Support Grant and Accessible Homes Assistance in accordance with the adopted Framework agreements or Schedule of Rates
• Responsible for ensuring contractor is complying with Joints Contract Tribunal (JCT) requirements; minor works building contracts
• Represent the clients’ interest in liaison with other professional colleagues internally and externally. To act on the clients’ behalf, including negotiating with contractors and funding partners and to ensure customer expectations are met
• Manage a caseload delegated by the Service Managers/Team Leads to ensure output targets are met and that each case is closely monitored, implement the case review system and maintain accurate records

Ideally candidates will have:

• Sound knowledge of legislation, statutory guidance & best practice relating to Disabled Facilities Grant (DFG) and relevant legislation such as Regulatory Reform (Housing Assistance) (England & Wales) Order 2002 and the Care Act 2014
• Enhanced DBS check
• Educated to a good standard at NVQ 3 level, or possesses relevant vocational/professional qualification, or demonstrates relevant experience

 If you are interested in the role, please email your CV to verity@essentialemploy.co.uk quoting the reference number.

All our roles may be subject to pre-employment checks including references so please be prepared