Housing Solution & Support Caseworker Manager Full Time Temporary

Housing Solution & Support Caseworker Manager needed in Birmingham paying £18.78 per hr PAYE ref: 313081

This role is full time on a temporary basis.

Responsibilities:

• Support the service to efficiently provide a responsive frontline service to customers and ensure outcomes are delivered to agreed standards and targets for statutory homelessness and pretenancy services
• Manage, motivate, develop and undertake ongoing supervision of direct reports, including regularly conduct case management supervision and case reviews using reflective supervision techniques
• Monitor and measure prevention, relief, main duty case outcomes and use this data to improve team and service performance.
• Conduct research and data analysis activities to understand the real problems to solve for customers, help the service to address highly complex operational/performance issues and introduce new housing solutions and support services
• Support the service to embed a homeless prevention, effective case management and continuous improvement culture within the service that is focused on responding to the changing needs of customers and legislation.
• Maintain extensive and specialist knowledge of Homelessness and relevant Housing legislation, case law and guidance as well as local and national policies in order to provide expert advice and guidance to staff, colleagues, council members and other external stakeholders.

If you are interested in the role, please email your CV to verity@essentialemploy.co.uk quoting the reference number.

All our roles may be subject to pre-employment checks including references so please be prepared