Housing Allocations Assistant Full Time Temporary

Housing Allocations Assistant needed in Newbury paying £10.01 per hr PAYE Ref: 5161260

This is working full time hours on a temporary basis

 Responsibilities:

• To provide an admin support function to ensure the smooth operation of the Housing service.
• To assist the Housing Allocations team managing applications to the Housing Register and with the letting of affordable homes within the area.
• To input housing register applications on the housing ICT system and Identify applicants for referral to the Homelessness Prevention & Relief Officers for further assistance.
• To handle a range of telephone and general enquiries from both internal and external customers and contacts, including housing register applicants.
• To administer, maintain and update files and records, using existing systems and processes and ensuring accuracy and security of information in accordance with the confidentiality policy and protocol.
• To work as part of a team to provide customer service, including providing cover for other team members as required and to carry out any other duties as and when required to support the Housing Service.

To contribute to the continuous improvement of Housing services by participating in training, contributing ideas and supporting effective teamwork

Benchmark and report on agreed procurement Key Performance Indicators against available regional/national targets. Meeting regularly with officers who are responsible for interpreting procurement related data to present the current position, assess future needs and seek to develop improvements

If you are interested in the role, please email your CV to verity@essentialemploy.co.uk quoting the reference number.

 All our roles may be subject to pre-employment checks including references so please be prepared