Homeless Team Manager Contract Full Time

Homeless Team Manager needed in based in Birmingham and the salary is £18.78ph PAYE  

This is a full time temporary role. 

Employer Reference: 349145

This role will involve

• Support the service to efficiently provide a responsive frontline service to customers and ensure outcomes are delivered to agreed standards and targets for statutory homelessness and pretenancy services.
• Manage, motivate, develop and undertake ongoing supervision of direct reports, including regularly conduct case management supervision and case reviews using reflective supervision techniques.
• Monitor and measure prevention, relief, main duty case outcomes and use this data to improve team and service performance.
• Conduct research and data analysis activities to understand the real problems to solve for customers, help the service to address highly complex operational/performance issues and introduce new housing solutions and support services.
• Support the service to embed a homeless prevention, effective case management and continuous improvement culture within the service that is focused on responding to the changing needs of customers and legislation.
• Support service reviews, implementation of new working practices and introduction of new prevention tools that drive efficiencies and improve the customer experience.
• Using high influencing skills, establish and build effective relationships with other statutory and voluntary agencies, commissioners and providers to ensure appropriate prevention tools and support is in place that enables the service to successfully eradicate/reduce risks of homelessness.
• Manage relationship and engagement problems with internal/external stakeholders and gain the required level of support needed to introduce new practices and services.

Ideally candidates will have:

• Degree in a relevant discipline or equivalent experience in a related field.
• Minimum of three years’ experience of working in a management role with contentious decision-making responsibilities and experience of resolving complex problems
• Knowledge of other relevant legislation and their implications for the Directorate (e.g. FOI, Data Protection Act, Health and Safety).
• Ability to conduct extensive research, analyse and evaluate complex data and present highly complex information to a wide range of audiences, verbally and in the form of formal written reports and letter

Due to high volumes of CVs received we are not able to respond to all unsuccessful applications. You will always however hear from us by phone if we are able to take your CV forward to the next stage.

If you are interested in the role please apply on our website with your CV, alternatively you can email your CV to cvs@essentialemploy.co.uk quoting the reference number.

Essential Employment is acting as an Employment Business in relation to this vacancy. Essential Employment is an Equal Opportunities Employer.

All our roles may be subject to pre-employment checks including references so please be prepared.

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