Customer Services
Customer Support Officer Full Time Temporary
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Customer Support Officer needed in Oxford £10.62ph ref 5179153
This role will involve:
- To provide a full range of property and premises support duties.
- Provide face to face advice to visitors and site users to enable us to prioritise and understand the needs of our customers. To redirect visitors to appropriate agencies as necessary and offer advice to enable them to gain more information for themselves.
- To be responsible for the reception area, keeping all information for the public up-to-date and well stocked in accordance with Directorates that use the site.
- Keep-up-to date with activities and the information needed to carry out the role.
- To meet and greet visitors to the site, signposting both internally and externally. This may include acting as the first point of contact for members of the public who are distressed. Respond to individual difference and diversity requirement.
- To manage the DBS appointments for drivers and personal assistants on behalf of the Transport Hub, ensuring support to these applicants and maintain the protocols relating to the procedure
Ideally candidates will have:
- Data base management and ICT presentation understanding
- Previous facilities support experience including working in partnership with a contracted service and building management systems
- Basic Health & Safety knowledge
If you are interested in the role, please email your CV to beth@essentialemploy.co.uk quoting the reference number
Essential Employment is acting as an Employment Business in relation to this vacancy. Essential Employment is an Equal Opportunities Employer.
All our roles may be subject to pre-employment checks including references so please be prepared.
Due to high volumes of CVs received we are not able to respond to all unsuccessful applications. You will always however hear from us by phone if we are able to take your CV forward to the next stage.
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