Customer Service Representative Full Time Temporary

Customer Service Representative needed in Cardiff paying £10.21 per hr PAYE Ref: 483770

This role is working full time hours on a temporary basis

Responsibilities: 

• To provide accurate, meaningful and consistent advice to customers, ensuring that they understand the action which will be taken.
• To listen patiently, to empathise with the customer’s situation and convey a genuine desire to help and support.
• To work with colleagues within the Contact Centre and other service areas to ensure the highest levels of first time call resolution and customer satisfaction.
• To work with current and emerging technology to enhance customer contact services.
• To ensure continuous improvement, initiating, facilitating and responding to change in a positive manner.

 If you are interested in the role, please email your CV to verity@essentialemploy.co.uk quoting the reference number.

All our roles may be subject to pre-employment checks including references so please be prepared