Customer service rep 484982 Full Time Temporary

Customer service rep needed in East London £15.74ph ref 484982

Full time hours on a temporary basis.

To deliver a high quality customer service across all channels including but not limited to telephone, web and face to face.

• To ensure that responses to enquiries comply with organisational standards and procedures and legislative requirements.
• To deliver the highest standards of customer care and improve customer satisfaction through survey delivery.
• To undertake follow up work as required by procedures or instructions and resolve customer’s enquiries.
• To support and drive the digital and channel shift programme. Monitor and track discussion topics and page analytics via Social media for the management team

If you are interested in the role, please email your CV to beth@essentialemploy.co.uk  quoting the reference number

Essential Employment is acting as an Employment Business in relation to this vacancy. Essential Employment is an Equal Opportunities Employer.

All our roles may be subject to pre-employment checks including references so please be prepared.

Due to high volumes of CVs received we are not able to respond to all unsuccessful applications. You will always however hear from us by phone if we are able to take your CV forward to the next stage.

You can also follow us at Twitter/Facebook/LinkedIn or via our website www.essentialemploy.co.uk.