Customer service officer needed in Macclesfield and Crewe £9.81ph ref 5159030
Working full time hours on a temporary basis.
It is essential that the candidate is prepared to work out of both locations.
This is a face to face role helping the reception team serve customers who have appointments or who are attending either building for meetings. Will also be expected to undertake general reception tasks including answering phone calls and general admin duties using a PC . The range of tasks under taken will be reviewed to comply with all covid-19 guidelines.
Relevant experience in a face to face customer role.
Experience of dealing with challenging customers.
Excellent Customer Services Skills
Excellent literacy & Numeracy
Previous experience working for a local authority would be good but not essential
Must have IT experience – basic windows packages, emails, word etc
Ideally be able to drive and have access to a car
They must be willing to work office based so can’t be shielding due to covid (working from home isn’t possible in this role).
If you are interested in the role, please email your CV to email@example.com quoting the reference number
Essential Employment is acting as an Employment Business in relation to this vacancy. Essential Employment is an Equal Opportunities Employer.
All our roles may be subject to pre-employment checks including references so please be prepared.
Due to high volumes of CVs received we are not able to respond to all unsuccessful applications. You will always however hear from us by phone if we are able to take your CV forward to the next stage.
You can also follow us at Twitter/Facebook/LinkedIn or via our website www.essentialemploy.co.uk.