Customer Service Officer Full Time Temporary

Customer Service Officer needed in Wembley £14.64ph PAYE – Reference: 5180879

This role will involve:

• To provide customers and other stakeholders, first contact resolution for up to six service area enquiry types via phone, email, webchat and social media channels.
• To provide a prompt, efficient and professional service and demonstrate the highest standards of customer care at all times.
• To carry out all duties in accordance with relevant Customer Service policies, procedures and standards to ensure the delivery of excellent services to customers and stakeholders.
• To efficiently and effectively search, utilise and update a range of databases and IT systems accurately to resolve customer enquiries, award discounts, process payments, log complaints and handle transactions in accordance with protocols for data entry and compliance

This is a full time role on a temporary contract basis 

If you are interested in the role please apply on our website with your CV, alternatively you can email your CV to katie@essentialemploy.co.uk quoting the reference number.

Essential Employment is acting as an Employment Business in relation to this vacancy. Essential Employment is an Equal Opportunities Employer.

All our roles may be subject to pre-employment checks including references so please be prepared.

Due to high volumes of CVs received we are not able to respond to all unsuccessful applications. You will always however hear from us by phone if we are able to take your CV forward to the next stage.

You can also follow us at Twitter/Facebook/LinkedIn or via our website www.essentialemploy.co.uk.