Customer Service Advisor Full Time Temporary

Customer Service Advisor needed in Liverpool £11.45 per hr PAYE – Reference: 451591

This role will involve:

• To own individual enquiries, complaints and customer requests.
• To work flexibly across the hours of the Careline Service.
• To contribute to the process of continually improving customer access to quality, cost effective services.
• To promote a positive image of Careline and the client, working as part of an integrated team.
• To assist with delivering commitment to Best Value and customer service.
• To be fully proficient in all aspects of those services delivered through the Careline Service (full training will be given).
• To effectively use relevant ICT systems and assist in the creation, development and maintenance of records, files and statistical information.
• To provide accessible and comprehensive information and advice to customers on all Careline services by keeping up to date with all aspects of services.

This is a full time role on a temporary contract basis.

If you are interested in the role please apply on our website with your CV, alternatively you can email your CV to katie@essentialemploy.co.uk quoting the reference number.

Essential Employment is acting as an Employment Business in relation to this vacancy. Essential Employment is an Equal Opportunities Employer.

All our roles may be subject to pre-employment checks including references so please be prepared.

Due to high volumes of CVs received we are not able to respond to all unsuccessful applications. You will always however hear from us by phone if we are able to take your CV forward to the next stage.

You can also follow us at Twitter/Facebook/LinkedIn or via our website www.essentialemploy.co.uk.