Customer Service Adviser RQ585633 Full Time Temporary

Customer Service Adviser required in Kingston £13.87 ph ref RQ585633

Full time hours on a temporary basis.

This role will involve:

• Deliver core service activities under the close supervision of a more senior member of staff.
• Manage the resolution of complex customer complaints/issues within area of expertise, escalating where appropriate.
• Maintain regular communication with other internal or external service providers to ensure efficient and coordinated service delivery.
• Create and populate basic databases to hold and manage information and service information to support senior officers in managing the service.
• Allocate tasks and review the work more junior team members to ensure work is delivered to time and quality standards.
• Procure goods and services within financial limits using the purchasing systems and rules

If you are interested in the role, please email your CV to beth@essentialemploy.co.uk quoting the reference number

Essential Employment is acting as an Employment Business in relation to this vacancy. Essential Employment is an Equal Opportunities Employer.

All our roles may be subject to pre-employment checks including references so please be prepared.

Due to high volumes of CVs received we are not able to respond to all unsuccessful applications. You will always however hear from us by phone if we are able to take your CV forward to the next stage.

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