Jobs

Contact Centre Advisor

Published
11th June 2019
Location
Stockport, United Kingdom
Category
Other  
Job Type
Reference
17779
Salary
£8.33 - 10.36 per hr
Contact
Verity Howson

Description

Contact Centre Advisor needed in Stockport Ref 17779 Paying £10.92 per hr

The role:

Working within the Planning, and the wider Repair 1st Operational Team,  you will be the first point of contact for queries relating to works scheduled and any emergency repairs raised, enabling the most appropriate operative to attend repairs and void works. You will plan and co-ordinate repairs and voids works for the operative team providing information, advice and guidance as appropriate, to assist the team to meet job priorities and offering excellent customer service. To support the Operational, Contact Centre and management teams in the achievement of Right First Time, appointments made and kept, Void Turnaround and productivity KPI’s

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