Compliance and Customer Relations Assistant Full Time Temporary

Compliance and Customer Relations Assistant needed in Sandbach paying £9.81 per hr PAYE Ref: 5167176

This is working full time hours on a temporary basis

Responsibilities:

Build relations with customers and internal services and follow up responses to ensure information provided in relation to Customer Relations, Data Protection and Freedom of Information enquiries is accurate, relevant and delivered within statutory/policy timescales

Receive and make internal and external telephone calls to follow up progress and keep customers informed where appropriate

Provide basic advice and guidance to all departments in relation to Freedom of Information and Data Protection requests, and Compliments, Suggestions and Complaints

Maintain the CRM and other databases for all the above types of enquiry and response.

Maintain any filing systems relating to Compliance and Customer Relations, ensuring that records are maintained in accordance with the record retention schedule

Collate and produce information to provide the team, senior management and services with relevant information which can be used to inform service improvements and efficiencies.

If you are interested in the role, please email your CV to verity@essentialemploy.co.uk quoting the reference number.

All our roles may be subject to pre-employment checks including references so please be prepared