Customer Services
Complaints Officer Contract Full Time
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Complaints Officer needed in Westminster
The rate is £17.42ph PAYE
This is a temporary role working part time
The reference number is: RQ1303257
The successful candidate will report to a Complaints Team Manager in office for a minimum of three days per week. Your role within the complaints team will involve handling various administrative tasks related to complaints. This includes engaging with residents via telephone, email, and formal written correspondence. Your responsibilities will encompass logging new complaints, processing compensation claims, and responding to complaints and enquiries from elected members. Letter writing and meticulous attention to detail are crucial aspects of this role.
Due to high volumes of CVs received, we are not able to respond to all unsuccessful applications. You will always however hear from us by phone if we are able to take your CV forward to the next stage.
If you are interested in the role please apply on our website with your CV, alternatively you can email your CV to Kirsty@essentialemploy.co.uk quoting the reference number.
Essential Employment is acting as an Employment Business in relation to this vacancy. Essential Employment is an Equal Opportunities Employer.
All our roles may be subject to pre-employment checks including references so please be prepared.
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