Assistant Housing Officer Full Time Temporary

Assistant Housing Officer needed in Loughborough £11.49 per hr PAYE – Reference: RQ648099

This role will involve: 

• To carry out all functions associated with Housing Register processes, including assessing new and transfer applications and change of circumstances, and accurately updating associated IT systems and files.
• To assist with the advertising of vacant properties and the shortlisting of applicants. To record all refusals of offers, updating IT systems and files accordingly and monitoring outcomes.
• To respond to routine correspondence in relation to Housing Register applications and the Choice Based Lettings scheme.
• To deal with enquiries and to advise clients regarding the housing register, transfer, and allocations processes, by telephone and face to face. To refer clients to Housing Officers where necessary.
• To liaise with partner agencies and Registered Providers.
• To provide support to the Housing Needs Team.
• To assist the Lettings Officers in compiling, monitoring and reporting service performance indicators and customer service standards.

This is a full time role on a temporary contract basis.

If you are interested in the role please apply on our website with your CV, alternatively you can email your CV to cvs@essentialemploy.co.uk quoting the reference number.

Essential Employment is acting as an Employment Business in relation to this vacancy. Essential Employment is an Equal Opportunities Employer.

All our roles may be subject to pre-employment checks including references so please be prepared.

Due to high volumes of CVs received we are not able to respond to all unsuccessful applications. You will always however hear from us by phone if we are able to take your CV forward to the next stage.

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