IT & Internet
1st Line Support Assistant Contract Full Time
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1st line support officer required to work remotely. rate is £9.23ph PAYE
This is a full time temporary role.
Employer Reference: 12345
Our client is looking for a 1st Line Support Assistant. To provide a single point of contact for users of IS services on a day to day basis. The successful candidate will own and manage IS incidents and service requests, providing effective communication, in order to restore normal-state service operation to users as quickly as possible and deliver IS services at the agreed levels.
- No budget responsibility.
- No line management responsibility.
- Provision of 1st line IS support for >5000 users.
- Required to participate in a shift rota in order to meet the needs of Home.
Due to high volumes of CVs received we are not able to respond to all unsuccessful applications. You will always however hear from us by phone if we are able to take your CV forward to the next stage.
Essential Employment is acting as an Employment Business in relation to this vacancy. Essential Employment is an Equal Opportunities Employer.
All our roles may be subject to pre-employment checks including references so please be prepared.
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