Trainee Technical Consultancy Officer (Hybrid)

Trainee Technical Consultancy Officer (Hybrid) needed in Cambridge, £14.60ph PAYE – Reference: 5274047

Mainly based at home – some office based work

1.            Handle customer enquiries (internal and external). Triaging and signposting to the correct person.

2.            Monitor building control mailboxes, action and distribute messages.

3.            Provide basic guidance on building control queries, escalating complex queries.

4.            Register and validate routine applications, perform data entry, and maintain application records ensuring standard operating procedures are followed and internal targets are achieved

5.            Register and maintain records of Initial Notices and Competent Person Scheme as required by legislation.

6.            Take telephone payments.

7.            Process archive search requests, ensure fees are collected, and provide customer with documentation.

8.            Log and update inspection requests in the system

9.            Provide general administrative support.

10.          Follow standard operating procedures for financial processes, data protection, and service delivery.

11.          Assist with user testing of ICT systems and contribute to minor process improvements.

This is a Full time role on a temporary contract basis.

If you are interested in the role please apply on our website with your CV, alternatively you can email your CV to katie@essentialemploy.co.uk quoting the reference number.

Essential Employment is acting as an Employment Business in relation to this vacancy. Essential Employment is an Equal Opportunities Employer.

All our roles may be subject to pre-employment checks including references so please be prepared.

Due to high volumes of CVs received we are not able to respond to all unsuccessful applications. You will always however hear from us by phone if we are able to take your CV forward to the next stage.

You can also follow us at Twitter/Facebook/LinkedIn or via our website www.essentialemploy.co.uk.